Contact us

Contact ShipCay

Support, pricing questions and volume partnerships all welcome. WhatsApp is our preferred channel and is usually answered within minutes during business hours.

WhatsApp (preferred)

Contact us on WhatsApp+1 (929) 356-5088

Opens a chat directly—no need to add a contact first. Usually answered within minutes during business hours, and on the next business day outside them.

Who you’ll reach

  • · Support — product usage, accounts and technical issues
  • · Sales & pricing — pricing, volume partnerships and warehousing

Both go to the same WhatsApp number and get routed internally, so you don’t need to work out who to ask for.

Other ways to reach us

These are all monitored, but responses are typically slower than WhatsApp.

Response times

WhatsApp is usually answered within minutes during business hours. Email and the other channels are typically answered within one business day.